Privacy Policy

Effective Date: July 16, 2026

At Arabiats, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

Full name
Email address
Phone number
Billing address
Shipping address
Payment information (processed securely through our payment providers)
Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on the website
Referral source
Cookies and similar technologies

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Manage your account.
Provide customer support.
Send order confirmations and shipping updates.
Improve our website, products, and services.
Prevent fraud and unauthorized transactions.
Comply with legal obligations.
Send promotional emails and marketing communications, where permitted. You can unsubscribe at any time.

3. Payment Information

We do not store your full payment card details on our servers. Payments are processed securely by trusted third-party payment providers.

4. Cookies

Our website uses cookies and similar technologies to:

Improve website functionality.
Remember your preferences.
Analyze website traffic.
Enhance your shopping experience.

You can manage or disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary, including:

Payment service providers
Shipping and delivery partners
Website hosting providers
Analytics providers
Marketing service providers
Government or legal authorities when required by law

These service providers are only permitted to use your information to perform services on our behalf.

6. Data Security

We implement appropriate technical and organizational measures to help protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

Fulfill your orders.
Provide customer support.
Comply with legal, tax, and accounting requirements.
Resolve disputes.
Enforce our agreements.

8. Your Rights

Depending on your location and applicable law, you may have the right to:

Access your personal information.
Correct inaccurate information.
Request deletion of your personal information.
Object to or restrict certain processing.
Withdraw consent where processing is based on consent.
Request a copy of your personal data.

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.